Effective May 4, 2025 · Last Updated August 4, 2026
Our Mailbox Power Privacy Policy has been developed as an extension of our commitment to combine quality products and services with integrity in dealing with users. This Policy is designed to assist you in understanding how we collect, use, and protect the personal information provided to us.
When you visit our Site (“Site”), we collect two types of information: Personal Information you actively choose to disclose (“Active Information”) and information not visible to you that arises out of your browsing (“Passive Information”). Passive Information is collected on an aggregate and anonymous basis.
When you register for an Account, we collect PII such as your name, address, zip code, phone number, email, birth month and day, marital status, and spouse’s name. If you submit information about someone else, you represent that you have the right to do so. Your account is secured with a password you select; please safeguard it.
When placing an order, we collect PII such as contact information, billing information, and payment details to process your order and deliver products.
Payment information is used only to process transactions and is generally not stored unless you choose to save cards securely for future orders.
You may voluntarily provide PII when completing surveys or participating in promotions. This helps us improve services and tailor content to your preferences. Marketing emails can be controlled through your account settings.
To use the Site, we require your name, email, address, and phone number. All transmissions are protected using SSL encryption.
We collect Passive Information on an aggregate and anonymous basis, including IP address, browser type, operating system, referring URL, and interactions with our Site.
Aggregate Information does not identify you individually but helps us improve Site performance and user experience.
Cookies allow us to recognize returning users and optimize the browsing experience. You may disable cookies in your browser settings.
We automatically collect your IP address to diagnose issues and gather demographic data.
Active Information is used to administer business functions including order fulfillment, customer support, and service delivery.
Passive Information helps us improve website performance and personalize your experience. We may use cookies to understand user behavior and deliver relevant marketing.
We also reserve the right to use your information to prevent fraud, security breaches, or illegal activities.
You may opt out of marketing communications at any time.
If you opt in to receive text messages from Mailbox Power, we collect your mobile phone number along with a record of your consent, including the date, time, and method by which consent was given (for example, a web form, a checkbox at signup or checkout, or a text keyword). We also retain records of the messages sent to you, delivery status, and any opt-out requests.
We use your mobile phone number and consent records solely to send the informational messages you have agreed to receive, such as account notifications, security alerts, order and shipping updates, and customer-support responses. We do not send marketing or promotional text messages. Consent records are also retained to document compliance with applicable laws and carrier requirements. Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages to you.
You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final message confirming your removal, and no further messages will be sent unless you re-subscribe. Reply HELP for assistance, or contact [email protected]. Message frequency varies. Message and data rates may apply.
Our Site may link to third-party websites with their own privacy policies. We encourage you to review those policies before engaging with such sites.
We may receive information about you from third parties to enhance our database. We may disclose information to prevent fraud or comply with legal requests. Service providers such as ISPs, merchant banks, and payment processors may also access information for operational purposes.
We use reasonable technical and administrative safeguards to protect your PII. However, communications via email or postal mail may not be secure. Please avoid sending sensitive information through unsecured channels.
You may update your personal data anytime through your Mailbox Power account.
You may request data deletion by contacting customer support or emailing [email protected].
You are responsible for safeguarding your password. Please change it regularly to prevent unauthorized access.
We are not responsible for the privacy practices of third-party sites. Review their policies before sharing personal information.
Our Site is not intended for children under the age of 18, and we do not knowingly collect their PII. Any discovered data will be deleted promptly.
All customer-uploaded data remains the exclusive property of the account holder. Mailbox Power does not sell, rent, or disclose contact data to third parties for marketing. We act solely as a processor on your behalf.
Updates to this Policy will be posted on this page. Continued use of the Site constitutes acceptance of the most recent version.
For additional questions, please contact:
[email protected]